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This isn't exactly union-related, but I think the folks here might find this Wal-Mart story interesting. The very first paragraph talks about a conversation with a cashier, who said (in reference to a Wal-Mart survey of customers):
During a recent visit to the store, one cashier didn't greet two customers, and, when asked about the survey, she replied with outright scorn. "I don't care," she said. "If Wal-Mart doesn't care for me, why should I care?"
That's terrible stuff. There is no way that this kind of attitude will not show up in customer service, making customers who don't come back. I don't blame the cashier, I've worked retail (not at Wal-Mart) and I know how I got treated. It didn't exactly inspire me to go the extra mile for the customer. If I was getting paid union wages and had a voice, I would have viewed that job differently.
Union wages are expensive compared to the alternative. In order to justify that, union workers have to do the job better. I think in a lot of situations, they do, and this is a good example of how having a better wage and a better situation might make happier employees, and a better bottom line.
Original story:
Wal-Mart: A Snap Inspection
















Recently I got a Costco
Recently I got a Costco membership , while some are Teamsters in the US , the one by me was not , but they reap the rewards of a labor friendly CEO , who has lobbied for increase in the minimum wage . The employees were all very hard working and had a great attitude , even the manager who was taking my information for the membership was very nice and friendly and he didn't grab the little red phone most stores have , when I asked him if they were a union shop . I have written a piece about it
Costco Link
Belonging to a union , as long as the worker isn't above being disciplined and could possibly lose their job if the infractions are significant and there is an arbitration committee , should make the worker live a better and healthier life , able to retire , and they would know that they could lose all of it if they aren't a good worker . It gives a reason for a worker to care .
Thanks for the story
EDIT: read through that article , reminds me of the Circuit City firings en mass and what their customer service must be like now .
Thanks and I added an image
Union Workers More Productive, according to study
I doubt they will let us this out on the net or anywere else but
Wal-mart NEEDS UNIONS!
I know someone who is a checker at wal-mart and wal-mart treats their employees poorly. Often they work them past their breaks and when they work them overtime they only give them a dollar for the overtime. I once worked at wal-mart in the 80's when Sam Walton was alive. It was a good time to work for wal-mart then. Since Sam died it has gone downhill. What happened to "Made In The USA!" ?... I think wal-mart could benefit from a union lead worker base.
Curtis Wilson
mrfordwrench@yahoo.com